1. Applicability

1.1 These general terms and conditions apply to all agreements concluded between Back in Use and the users of the webshop.

1.2 By using the Back in Use webshop, you agree to these terms and conditions. If you do not agree with these conditions, you should not use the webshop.

2. Account registration

2.1 To be able to use the full functionality of the webshop, you must create an account.

2.2 You are responsible for keeping the information you provide during registration true and up-to-date.

2.3 Your account details are personal and may not be disclosed to third parties.

3. Product information

3.1 Back in Use strives to provide accurate and complete information about the products offered on the webshop. Nevertheless, errors or imperfections may occur. Back in Use is not liable for any damage resulting from incorrect or incomplete product information.

4. Orders

4.1 By placing an order in the webshop, you enter into a binding agreement with Back in Use.

4.2 Back in Use reserves the right to refuse or cancel orders without stating reasons.

4.3 Prices and availability of products are subject to change without notice.

5. Payments

5.1 Payments in the webshop can be made via the offered payment methods.

5.2 All prices are stated in the currency as indicated in the webshop and include applicable taxes, unless stated otherwise.

5.3 You are responsible for paying any import duties, taxes or other charges that may apply to your order.

5.4 Payments by means of ecocheques must always be made by ecocheques in your own name. Back in Use reserves the right to refuse or cancel orders that do not meet this condition in the event of suspected identity fraud.

6. Delivery

6.1 Back in Use strives to deliver orders as sustainably as possible, but does not guarantee delivery times. However, we strive to deliver your order within 5 working days.

6.2 The risk of loss or damage to products passes to you at the time of delivery.

6.3 Any shipping costs are stated during the ordering process, but are usually free of charge unless stated otherwise.

7. Returns

7.1 You have the right to return products within fourteen (14) days of receipt, according to your statutory right of withdrawal, provided that they are in their original condition.

7.2 If you wish to return a product, you must make this known to Back in Use in advance and follow the return instructions.

7.3 The costs for return shipments are for your own account, unless otherwise agreed.

7.4 Returned products purchased with ecocheques will always be refunded by means of vouchers equal to the purchase value of the returned product.

8. Intellectual Property

8.1 All intellectual property rights with regard to the webshop and its content, such as texts, images and logos, are owned by Back in Use or its licensors.

8.2 It is not permitted to use or make changes to the intellectual property of Back in Use without the prior written consent of Back in Use.

9. Liability

9.1 Back in Use is not liable for any direct, indirect, incidental, special or consequential damage resulting from the use of the webshop.

9.2 Back in Use is not responsible for any damage or loss resulting from the use of external links or websites that are linked to the webshop.

10. Governing Law and Dispute Resolution

10.1 These general terms and conditions are governed by the law of the country in which Back in Use is located.

10.2 Disputes arising from these general terms and conditions will be submitted to the competent court of the location of Back in Use, unless mandatory legal provisions require otherwise.

11. Changes to the general terms and conditions

11.1 Back in Use reserves the right to change these terms and conditions at any time.

11.2 Changed terms and conditions will take effect as soon as they are posted on the webshop.

11.3 It is the responsibility of the visitor to the webshop to regularly check the general terms and conditions for any changes.

If you have any questions or comments about these general terms and conditions, please contact Back in Use via the contact details stated on the webshop.

Het Back in Use team.